Taking the helm: helping a travel booking company regain control of core business functions

iSeatz is a tech company that leverages technology to improve travel and lifestyle loyalty reward bookings through bank integrations. It serves the biggest banks and travel companies, and annually processes over 4 billion dollars in transactions.  To support these transactions, they needed an exceptionally powerful booking engine that could achieve impressive results in seconds: a must for a tech-centric, fast-paced industry like travel and lifestyle, where time and  accuracy of operations can make or break a brand. Their engine, after a series of changes and tech partners, was still not living up to those needs.    And that’s where Arionkoder swooped in, ready to dive in. First, we assessed the technical needs for the engine’s improvement. Then we designed a plan to address them and executed changes and processes that revamped and transformed the engine’s performance. After that, we turned our attention to other parts of iSeatz’s operations. We prioritized, defined, coordinated and currently implement high value-added solutions. Our main role is to act as technological partners to ensure that iSeatz serves other companies optimally with top Service Level Agreement levels, which in turn strengthens iSeatz’s reputation as a rock-solid company. To do so, we make a very strong emphasis on two main areas: DevOps and Customer Value Assurance.